• Account Director, Creative & Production

    Job Locations UK-London
    Posted Date 1 month ago(6/21/2019 9:33 AM)
    # of Openings
  • Overview

    This Account Director role is one for an ambitious, hard working person who thrives in taking responsibility. We seek someone keen to own relationships with clients and develop the way their accounts work, with a high level of emotional intelligence, process driven approach and strong team ethic.


    Terms of Employment 

    • Fixed Term Contract for 1 x 3 months and 1 x 6 months.
    • Standard working hours are 9:00am – 17:30pm, including a one-hour, lunch break.
    • Regular place of work will be our London offices, currently 23 Englefield Road, London, N1 4JX with international travel as required.
    • Employee is entitled to 25 working days as holiday leave, to be booked in and approved in advance, life Insurance and benefits platform which offers discounts.


    The focus of this role is in leading one key integrated creative & production focused account, where we serve as agency, production, post-prod and localisation partner all wrapped into one; and supporting on other accounts.

    The core account is an exciting piece of business which is growing year on year (both our account and the business itself). You will lead activity (with support) from agency brief to completion. You will draw on the services of our delivery units – working with our strategy, creative, production, post and localisation teams to scope and manage campaigns from concept to implementation


    In this role this you will own the client relationship with the central marketing team and coordinate local marketers, as the work we create centrally is adapted and re-used across Europe. You will need to use / develop your skills to support them in planning and delivering all the activity required to develop major global campaigns, coordinating all stakeholders, reporting on progress, resolving issues, leading on communications strategy and use your influencing skills to increase and evolve the core account and other accounts you work on. Our work wioth this client sees us create Master and locaklised TVCs, various online content, digital assets, artworks, a broad spectrum of photography for use in eCommerce, packaging and other branded mediums. The client team is driven and used to working at a fast pace – which we support through our agile integrated delivery model, which you should be excited by.


    You will lead a small team and work alongside / within wider teams at all levels.  We operate a very open structure with high levels of responsibility and autonomy given to you to deliver in the ways you deem most effective. That said, we expect the highest quality of work and standards of communication. You should have high expectations of others and them of you to deliver on time and above client expectations. You should draw on all the good things (best practice) of traditional advertiing agency account management, but apply it to this integrated and accelerated way of working.


    You will be expected to show self-starter aptitude, taking on the good work done over the last 5 years we have run this account, developing new and  optimal ways of working to evolve it and continue to excite the client teams.


    You will be asked, with the right support and as part of the delivery team, to plan, monitor and report (to clients and internally) on timelines, financial and activity data - and specifically be fully across the high level budgets for the campaigns we create. Note this is priumarily a coordinator role, developing and summarizing cost estimates with the relevant delivery teams (strategy, creative, production, post, localisation).


    We seek to drive our relationship and scope of work forward with this client with regards to the strategic direction for the brand – to be led by our Head of Strategy – and depth of communications / assets we produce. You will be expected to support and push this activity, noting and interrogating the feedback given by the client and researching the industry vertical to help form tight briefings and coordinate the required responses.


    You should be comfortable managing analysing and presenting to clients across creative, commercial information and activity data.


    We like to expose our teams to all areas of our business and actively encourage travel to visit clients and other CreativeDrive offices. In this way we hope you will connect readily with interntional colleagues and draw on our global business units across the group, developing new business opportunities, on-boarding new clients  and running projects.


    You will help trouble shoot and ensure that our teams are working in the right way, to the right SLAs / agreed timelines and have the right support, technology and structures around them to deliver the brilliant standards that we set ourselves.


    Specifically you will oversee and manage:

    • Agency brief receipt & interrogation / client review & questions
    • Internal onward briefing into CD strategy, creative & production teams
    • Client relationship management
    • Campaign planning, timeline development, cost development
    • Presentation and discussion of timelines & budgets
    • Presentation (with relevant dept. heads) of strategy & creative work
    • Coordination & presentation of pre-production / production / post / localisation plans to client teams
    • Financial planning, reporting & analysis.
    • Work alongside and closely with the heads of department for localisation, production, design & artworking, creative and strategy in order to draw on the relevant services needed to deliver high quality localisation & adaptation.
    • Bulid trusted relationships with client teams (marketing & procurement where required)
    • Understand and support the use of our technology platforms with clients (online briefing, cost estimation, creative review & approval, asset management).
    • Engage with the asset ingest & management teams / connect with local clients to ensure digital assets are managed and available to clients for re-use / briefing of further projects – we are driving RoI for our clients and realising growth in our business through the extended use of core assets.
    • Reporting and analysis across the accounts you work on.

    As a result of the international nature of our business there will be an expectation that you will travel for productions (we do a lot of work for this client in South Africa, working with our Cape Town and Miami offices) and spend time workgin with clients at their offices in South East UK.  



    Experience & Understanding:

    • 5 years + experience and excellent knowledge of account management across international brands.
    • Can demonstrate examples of where they have led major multi-channel production creative & production projects to successful completion.
    • Have developed strong trusted client relationships across a 12 moth + period that has resulted in business continuity and growth of the account.
    • Strong advertising production, post-production and localisation understanding, with a track record of delivering such projects to a high standard for recognised brands.
    • Can evidence examples of process design and improved ways of working across accounts they have worked on/ led.
    • Can demonstrate understanding of core commercial constructs – cost estimation, revenue & margin calculations, staff utilization etc.

    Core Competencies Required:

    • Leading others whilst being a team player
    • Attention to Detail
    • Strong numeracy & literacy skills
    • Using information effectively to identify / realise desired outcomes
    • Planning and time management.
    • Delivering to targets and budgets
    • Providing excellent customer service & influencing skills.
    • Problem solving & making clear, documented decisions.
    • Adapting to change and making change work across our teams
    • Helping others to learn and develope.

    Key Personal Skills & Attributes Required:

    • Team-working & collaboration with clients, suppliers and colleagues
    • Managing resources and delegating effectively with flexibility to ‘think onyour feet.
    • Excellent communication skills.
    • Strategic agility – able to interpret requirements and create ways of working to fulfill them.
    • Developing, documenting and rolling-out new processes
    • Problem-solving skills / can-do attitude
    • Open to change and new ways of working.
    • Creative in the way you think and the solutions you develop for clients (working with operators and artists).
    • Always looking to deliver brilliant (never average) results
    • The competent and open to learning new systems
    • Level headed with good judgment and a sense of humour!
    • Willing to support, lead and help develop people around you.
    • A good team player outside of core role requirements, supporting social activites etc.

    Background Required:

    • Min 5 years’ experience in the advertising /production industry managing major accounts.
    • Good industry references from a range of clients / colleagues / suppliers (note: these will be taken up).


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