The Technical Account Manager is the customer relationship owner for CreativeDrive and is an integral part of providing the client with world-class customer experience. This role covers relationships with external customers and internal resources and manages all elements of the relationship process. The TAM is a subject matter expert in the client operations, business models and needs as they pertain to the CreativeDrive software product line.
Establishing and maintaining a positive relationship with key stakeholders across the organization is paramount to this role. The TAM is embedded within the client organization and drives the unification of media resources between enterprise entities through the implementation of CreativeDrive software as a service.